What we delete
- Your login and profile (name, email, phone, photo, password)
- Device / push-notification tokens
- Emergency contacts saved on your profile
- Personal community posts, comments, and direct messages you authored, where we can remove them without breaking society records
What may be kept
Some records belong to the housing society or are required by law. We may retain, or the society may continue to hold:
- Invoices, payment references, and billing history needed for tax and accounting
- Visitor / gate logs, SOS reports, and complaints that are part of society security or operations (your name may be replaced with “Deleted user” where possible)
- Information another person still needs — for example a message already delivered to a neighbour
Staff, guards, and society admins
If you are the only admin or owner of a society, we may need that society to appoint another admin before the account can be closed. Guard and staff logins are removed the same way after verification.
How to reach us without the form
Email tech@apnasaathi.co with your full name, registered mobile number, registered email, and society name. Read how we handle personal data in the Privacy Policy.